Getting Help Before You List or Bid
If you are selling surplus machinery or looking to buy, the first step is to send an enquiry through the contact page. Our team uses that information to point you to the right support, whether you need help with a single item or a full site dispersal. We work with clients in Johannesburg, Pretoria, Durban, Cape Town and Bloemfontein, plus nearby industrial areas such as Germiston, Isando and Alberton.
- Ask about asset appraisals for used machinery, vehicles and business fittings
- Get advice on seller onboarding and the documents needed
- Find out when the next viewing slot is available
- Check whether your asset is better suited to a timed auction or surplus stock sale
Seller Support From Appraisal to Auction Day
Sellers often need practical guidance on reserve price setting, lot preparation and what to expect once an auction goes live. Our support team helps with onboarding, cataloguing and auction photography so each item is described clearly and shown properly. Good listing detail matters, especially when equipment has hours on it, a few wear marks or mixed service history.
We also assist with multi-site dispersals for businesses clearing stock from more than one branch. This is useful for factories, workshops and logistics yards that need a clean handover with less disruption to day-to-day work.
- Asset appraisal support and reserve price guidance
- Lot cataloguing for single items or large batches
- Photo scheduling for equipment, attachments and accessories
- Collection coordination after payment clearance
Buyer Guidance at Viewings and Online Bidding
Buyers can attend scheduled viewings at Germiston, Johannesburg East, Pretoria, Durban, Cape Town, Bloemfontein, Isando and Alberton. At the yard or viewing point, our staff can help you match lot numbers, inspect visible condition and understand the bidding process before the auction closes. If you are buying for a workshop, plant room or warehouse, it helps to measure access points, power supply and floor space before you bid.
Because many buyers work around load-shedding and tight production schedules, timing matters. We aim to keep the auction flow clear so you can plan transport, labour and installation with less stress.
- Support with lot identification during viewings
- Guidance on bidding, deposits and closing times
- Help checking collection windows and transport planning
- Advice for buyers sourcing equipment across provinces
Payments, Clearance and Collection Steps
Once a lot is won, our support does not stop there. We guide buyers through payment clearance, then coordinate the collection process so the right item goes out with the right paperwork. This is especially important for heavier machinery, palletised stock and assets that need lifting gear or arranged loading.
Sellers also get support on release steps, so items are only handed over once the auction is cleared. That keeps the process orderly and helps avoid delays at the yard.
Common Support Requests We Handle Daily
Most support queries fall into a few clear areas. If you are not sure where to start, send an enquiry and we will route it to the right person on the team. Keitumetso Hlungwani handles auction operations, Jaco Blignaut assists with valuation questions, Zulfa Dawood supports buyers, and Velaphi Gumede helps sellers through onboarding. Mxolisi Ngwenya oversees viewing yard flow, which is useful when there are several lots arriving or leaving on the same day.
- Questions about auction dates and closing times
- Help with seller paperwork and account setup
- Buyer support for lot status and collection timing
- Advice on surplus stock sales and site clear-outs
When You Need Local Support in Gauteng and Beyond
Our base in Germiston gives us good access to industrial zones across Gauteng, and we support clients nationally. That means a machine in Pretoria, a stock lot in Durban or a warehouse clear-out in Cape Town can all be handled through one auction process. For coastal sites, we also factor in humidity and storage conditions when discussing equipment condition and viewing timing.
Whether you are selling one item or clearing an entire operation, practical support makes the auction easier to manage. If you are unsure about next steps, use the contact page and we will point you in the right direction.